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Unidata Support Developer

Job Title: Unidata Support Developer
Contract Type: Permanent
Location: Cambridgeshire, Cambridgeshire
Industry:
Salary: £30000.00 - £45000.00 per annum + Bonus/Shares (Ending bonus)
Start Date: asap
Reference: JO0000000387
Contact Name: Prospectus
Contact Email: elkie@prospectus.co.uk
Job Published: June 30, 2016 15:26

Job Description

IN SHORT:
MultiValue (pref UniData) person to provide system management and support for their UniData database.
U2 Support Developer is required by this large organisation to work internally to provide system management and support for their UniData (MultiValue) database.

ACCOUNTABILITIES AND RESPONSIBILITIES

  • ·Gain good knowledge of existing UniData services
  • ·Create effective documentation to facilitate support of the service
  • ·Adhere to defined procedures for recording time spent on tasks and those linked to the Quality Policy
  • ·Maintain expected SLA's for incident / problem identification and rectification
  • ·Identify and facilitate opportunities for continuous improvement
  • ·Support out of hours changes on an ad-hoc basis as required


COMPETENCIES

  • ·Relationship Mgmt - Possesses good written and verbal communication skills and is able to work effectively with peers and colleagues from within Technology
  • ·Customer Mgmt - Understands that colleagues in the business are customers and adopts a Service Excellence ethos when engaging with them. Able to communicate effectively with non technical staff regarding issues, progress to resolve and next steps
  • ·Technical expertise - Able to investigate and resolve routine incidents / issues affecting applications and hardware using experience and following documentation. Carrying out routine maintenance tasks. Uses software and tools to collect system performance stats and undertake basic analysis of these
  • ·Quality management - Strong adherence to quality processes and understanding of right first time approach and able to review code to ensure quality controls are in place
  • ·General - A proactive, flexible and self-motivated individual


SKILLS

  • ·Minimum 2 years development experience in at least one of the following; Unidata, UniVerse, D3, Reality or mvBase
  • ·Good experience of supporting systems relevant to the position
  • ·System administration experience on SUN Solaris preferred
  • ·Able to investigate and determine root cause of issues
  • ·Script development & maintenance
  • ·3+ years in a similar technical role


QUALIFICATIONS
Certification in Unidata Administration and U2 Application Development preferable