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Systems Management Administrator

Job Title: Systems Management Administrator
Contract Type: Permanent
Location: Ripon, North Yorkshire
Salary: £30000.00 - £44000.00 per annum
Reference: JO0000000445
Contact Name: Prospectus
Contact Email:
Job Published: January 06, 2016 12:35

Job Description

We have a great opportunity for someone with management software administration experience to work in a global role for an award winning UK distributor.

Duties will include:
·Using monitoring technologies to ensure the quality and delivery of application services supporting the business in accordance with agreed standards
·Providing 3rd level technical support within the Support Centre to include proactive and reactive incident resolution
·Performing proactive review of applications and systems performance metrics and alerts to ensure event correlation and trend analysis are performed on a regular basis
·Establishing and maintaining users in regard to their files, rights and account restrictions
·Staying current on technologies affecting current systems infrastructure issues
·Responding to requests for configuration changes as directed by senior staff
·Developing competence in tuning to resolve performance issues
·Developing competence writing scripts, packages and functions, as needed, to support the application(s)

Required skills:
·The ideal candidate will have some management software administration experience in two or more of the following products:
ØRUM and /or Diagnostics
ØOperations Manager
ØNetwork Node Manager
·Expert level work related experience in server administration, networking or both
·Excellent customer service skills and the ability to communicate effectively to both technical and non-technical audiences in written and non-written formats
·Ability to work collaboratively in a distributed team environment and quickly learn new technologies
·Able to manage multiple tasks and be detail orientated
·Good problem solving skills and the ability to work independently

Desireable skills:
·Experience with Windows OS and MS Office Applications
·Experience with HP-UX and RedHat OS platforms
·Skills with some type of scripting/programming language (Perl, VB, Unix Shell, etc)
·Working knowledge of system availability and effective IT operations

This position can be based in either Ripon, (which is prefered) or Leamington Spa.

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