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Microsoft Dynamics GP Support Consultant

Job Title Microsoft Dynamics GP Support Consultant
Contract Type Permanent
Contract Duration
Sectors
Location City of London, London
Salary £40000 - £50000 per annum
Job Published 8 days ago
Our Reference JO0000000632_1507630162
Who to Contact Prospectus
Contact Email tariq@prospectus.co.uk

Job Description

DYNAMICS GP SUPPORT CONSULTANT - GP ISVs, POP, SOP - LONDON


THE COMPANY
Microsoft Gold ERP Partner and Microsoft Small Business Specialist providing small-medium sized businesses with Microsoft Dynamics solutions and IT Support and Managed Services. Great current GP Customer Base and well placed to deliver the new Dynamics 365 for Financials and Operations, Business Edition solution from Microsoft. Microsoft Dynamics GP is a major component of the company, and they are expanding their team to include some of the most talented consultants in the industry. Currently, there is a scope for highly effective Dynamics GP Support Consultant to join the team on full-time basis.


THE ROLE
This person will respond to and resolve support requests from customers, perform contracted maintenance and system management tasks, and identify and route consulting and development requests to the appropriate departments. This consultant must have very strong written and oral communication skills, be highly organized, and capable of multitasking. You must have a good knowledge of the GP series and able to work from our office in London. Some of the industries of focus for our Dynamics GP practice include but are not limited to Financial Services, Life Sciences, Media and Entertainment, Not for Profit and the Public Sector.


RESPONSIBILITIES
·Dispatch and respond to support requests within the contracted response time
·Track and manage open cases to resolution
·Install and configure GP and related products for end users
·Troubleshoot issues in GP, and ISV products
·Perform system testing and some end user client training
·Provide client status updates to project manager and clients on a regular basis


REQUIRED SKILLS
·2 + years working with Microsoft Dynamics GP in an end user or partner support capacity, with at least 1 year experience with GP 2015
·Demonstrated understanding of core financials, project accounting, POP, SOP, HR/Payroll and Manufacturing
·Demonstrated understanding of common GP ISVs
·Ability to independently manage individual time and tasks
·Ability to quickly adapt to new requirements and changing situations
·Ability to deliver web-based & in-person training and support to any size group
·Exhibits professionalism at all times
·Excellent written and verbal communication
·Learns new concepts quickly and thoroughly



EDUCATIONAL BACKGROUND & EXPERIENCE
·3+ years of experience as Microsoft Dynamics GP Functional Consultant
·Should have participated in all stages of lifecycle in multiple GP implementation projects
·Strong in writing Functional specification, Gap document and training material
·Strong Functional, Analytical, Presentation, Documentation, Training and Inter-personal skills


THE PERKS
The position offers a competitive salary and benefits plan, including 3% pension, health care, death in service cover, eye care and 1 professional subscription.


SPECIFICATIONS

Location: London
Salary: Upto £50,000.00 Per Annum
Start Date: Immediately

Ref: JO0000000632_1507630162 Published: 8 days ago

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