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Product Manager / Software Specialist

Job Title: Product Manager / Software Specialist
Contract Type: Permanent
Location: England
Industry:
Salary: gbp0.00 per annum
Start Date: ASAP
Reference: BBBH304_1397750224
Contact Name: Elkie Holland
Contact Email: elkie@prospectus.co.uk
Job Published: April 17, 2014 16:56

Job Description

A Product Manager is required for this Software Distributor who has clients throughout EMEA region.


You must be motivated and a customer-focused IT specialist. The role will primarily consist of account management, consulting / pre-sales and technical support for their international customers.

The role will include:

  • Support of customers as a software specialist (2nd level support)
    and advise them in relation to any product-related questions that they may

    have.
  • Liaise with the software supplier and their engineering and support teams based in the
    UK and in the USA.
  • Product demonstrations, training and technical workshops & events form part of the job, and there will be an element of international and inter-continental travel required.

You must have:

  • MultiValue knowledge essential (UniVerse or UniData installation, configuration & usage, plus developer skills in one or more of the U2 development environments including: SB+ (and/or SBXA), UniBASIC and Web DE/RedBack.
  • Knowledge of Business Intelligence software and Web Service technologies are beneficial, but not essential.
  • Any U2 certifications from Rocket Software (formerly IBM, Informix, VMark or Ardent) would also be welcome.
  • You are fluent in English (spoken and written), and French or German would be advantageous.
  • You are a good communicator at all levels and you have good presentation
    skills.
  • Full training will be provided should there be a short-fall in skills.

This role would preferably be based in Switzerland but remote working from the UK could be considered with visits once / twice per month for update meetings and client visits.